Limited Time Only! FREE SHIPPING AUSTRALIA WIDE
SUBTOTAL
For a limited time only, we offer - Standard Free Shipping for all orders within Australia.
The majority of orders are dispatched within 1-2 business days.
If you live in Australian metropolitan areas the transit time is 1-3 business days after dispatch.
If you live in Australian rural areas the transit time is 3-5 business days after dispatch.
COVID-19 UPDATE:
Due to the current circumstances, there might be additional delays of up to 4-5 business days. There are delivery delays at present by Australia Post which are due to the current situation and increased volume. We appreciate your patience and understanding.
Credit Card: Visa, MasterCard. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
All enquiries regarding the exchange of online items must be made within 30 days of purchase.
Items must be returned in original condition i.e. no indication of being worn, tags attached, and in original packaging.
Please note that we are not responsible for return postage costs.
WE DO NOT PROVIDE REFUNDS FOR CHANGE OF MIND
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
| OUR SIZE | 35 | 36 | 37 | 38 | 39 | 40 | 41 |
|---|---|---|---|---|---|---|---|
| AU / US | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| EU | 35 | 36 | 37 | 38 | 39 | 40 | 41 |
| UK | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| JAPAN | 22 | 22 | 23 | 24 | 25 | 26 | 27 |
| INSOLE LENGTH | 22.5cm | 23cm | 23.5cm | 24cm | 24.5cm | 25.5cm | 26.5cm |
| OUR SIZE | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 |
|---|---|---|---|---|---|---|---|---|
| AU / UK | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 |
| US | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 |
| EU | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 |
| JAPAN | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
| INSOLE LENGTH | 25.5cm | 26.5cm | 27.5cm | 28.5cm | 29.5cm | 30.5cm | 31.5cm | 32.5cm |
| OUR SIZE | S | L | 25/26 | 27/28 | 29/30 | 31 | 32 | 33 | 34 |
|---|---|---|---|---|---|---|---|---|---|
| AUS | 0-1 Yrs | 1-2 Yrs | 6/7 | 8/9 | 10/11 | 12/13 | 1 | 2 | 3 |
| INSOLE LENGTH | 12.9cm | 14.5cm | 15.1cm | 16.4cm | 17.7cm | 19.0cm | 20.3cm | 21.0cm | 21.6cm |
The first step for any return or exchange is to contact our helpful Customer Service team at hello@theuggshop.com.au within 30 days of your original purchase. They can then advise you with regard to your enquiry and tailor a solution to your circumstances.
WE DO NOT PROVIDE REFUNDS FOR CHANGE OF MIND
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