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    Urban Ugg Co – Makers and Merchants!

    Posted by WESLEY YANG

    Urban Ugg Co – Makers and Merchants!

    Posted on March 22, 2011  We have released our new handmade broadsheet. Next time your in our stores

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    UGG SHOP – QV – MELBOURNE ! Opening Soon..

    Posted by WESLEY YANG

    UGG SHOP – QV – MELBOURNE ! Opening Soon..

    Posted on May 10, 2011  An exciting transformation is taking place at Melbourne’s QV shopping complex as we prepare to open our newest store! Not long to go..stay tuned.

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    Sydney Pop Up Store Now Open – World Square

    Posted by WESLEY YANG

    Sydney Pop Up Store Now Open – World Square

    Posted on July 7, 2011  Come in and check out our new winter pop up store in Sydney’s World Square Shopping Centre.

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    Shopfest: QV’s Night of Nights.

    Posted by WESLEY YANG

    Shopfest: QV’s Night of Nights.

    Posted on November 28, 2011  Thursday December 1st is QV’s VIP Shopping event – Shopfest.  It’s a great time to start your Christmas Shopping and enjoy the party atmosphere with dicounts, giveaways and entertainment right through until 8pm.  There will be fun pop-up fashion shows as well as the NOVA FM Casanovas and DJ Jody McLeod.  Come along and walk the Red Carpet at QV.

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    Life is full of Highs and Lows…

    Posted by WESLEY YANG

    Life is full of Highs and Lows…

    Posted on December 5, 2011  High and Low Top Flocks that is!  These Kangaroo leather casual shoes are the perfect option for the warmer months with a removeable sheepskin innersole.  Available in Men’s and Women’s sizes.  Come and try a pair – your feet will thank you.

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    The UGG Shop – Little Collins Street Melbourne

    Posted by WESLEY YANG

    The UGG Shop – Little Collins Street Melbourne

    Posted on February 4, 2012 Come Visit our newest project store – 349 Little Collins StreetShop E- 11(Near Coner Elizabeth Stand Little Colins)AustraliaMon-Sat: 10am-6pmSun: 11am-5pm

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    SALE – FLOCKS – 25% OFF

    Posted by WESLEY YANG

    SALE – FLOCKS – 25% OFF

    Posted on March 29, 2012  

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    Got you covered!

    Posted by WESLEY YANG

    Got you covered!

    Posted on April 24, 2012   1. Boots 2. Sheepskin Bag  3. Earmuffs  4. Gloves 5. Bomber Hat 6 .Scarf 7. Laptop Case 8. Wool Bag.

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    We Don’t Fake It, We Make it!

    Posted by WESLEY YANG

    We Don’t Fake It, We Make it!

    Posted on May 28, 2012 Our Urban Ugg Co UGGs are proudly made in Australia and here at The Ugg Shop we are constantly striving to bring you quality Australian made products.  Watch this space for a new range available soon, and in the mean time you can check out how we make our latest UGG style – the Bucklet.  

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    Get Trim for Summer

    Posted by WESLEY YANG

    Get Trim for Summer

    Posted on October 2, 2012  …Kangaroo trim we mean.  Our two latest styles, Kanga Moto and Kanga Buckle, come in Chestnut and Chocolate and feature a natural Kangaroo fur trim.  Come in and check them out today.

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    Melbourne’s Summer of Tennis

    Posted by WESLEY YANG

    Melbourne’s Summer of Tennis

    Posted on January 22, 2013 Aussies love their Tennis, and their uggs. Here at the Ugg Shop we are enjoying the freindly visits from some of the world’s best Tennis players. Jo-Wilfried Tsonga was nice enough to stop for a photo with ugg expert Alex at our QV Ugg Shop on Tuesday…Who will we see next?

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    Representing Australia at the Australian Open

    Posted by WESLEY YANG

    Representing Australia at the Australian Open

    Well, we were not playing tennis but we did represent Australian made Uggs with a kiosk in The Player’s Café at the Australian Open this week. Staff member Jess was very excited to be amongst the action – meeting all the stars and spruiking the benefits of the great Aussie made Ugg. Posted on January 20, 2014

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    SHIPPING

    For a limited time only, we offer - Standard Free Shipping for all orders within Australia.

    The majority of orders are dispatched within 1-2 business days.
    If you live in Australian metropolitan areas the transit time is 1-3 business days after dispatch.
    If you live in Australian rural areas the transit time is 3-5 business days after dispatch.

    COVID-19 UPDATE:
    Due to the current circumstances, there might be additional delays of up to 4-5 business days. There are delivery delays at present by Australia Post which are due to the current situation and increased volume. We appreciate your patience and understanding.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    All enquiries regarding the exchange of online items must be made within 30 days of purchase.

    Items must be returned in original condition i.e. no indication of being worn, tags attached, and in original packaging.

    Please note that we are not responsible for return postage costs.

    WE DO NOT PROVIDE REFUNDS FOR CHANGE OF MIND

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    Size Chart

    Delivery

    • We offer free standard shipping Australia-wide for orders over $100. 
    • The majority of orders are dispatched within 1-2 business days.
    • For Australian metropolitan areas, it requires 1-3 business days for delivery. For Australian rural areas, it requires 3-5 business days.

    • Delivery delays may be experienced for some items travelling to WA, SA and NT from the east coast of Australia, as recent extreme weather events have impacted the Sydney to Perth and Melbourne to Adelaide/Perth rail routes. We highly recommend our customers to opt-in Express Post. 

    No Risk 30 Day Return, Refund And Exchange

    It is very important to us that every customer has a pleasant shopping experience at The UGG Shop. If you would like to return your purchases, please contact our helpful Customer Service team at support@theuggshop.com.au to get the return approval within 30 days of your purchase. Please kindly provide us your order number and other purchase information in your email. You will then receive a confirmation email with your ticket number and instructions on how to return your purchased items.  (Please add our address to your contacts or keep an eye on your "junk mail" or "Spam" folders as our replies are often filtered.)

    NOTE:

    • The items must be returned within 30 days of purchase, must be unworn and unused with the original tags still attached.
    • If you would like to return your purchase because of size issue or you have changed your mind, the return postage will be at your cost. We will cover the shipping costs for the second delivery if the exchange is requested.
    • If we sent you a faulty or wrong item, we will provide you a return label for you to send it back.
    • Please make sure to include a note in the return parcel with your order number, name, requested service and delivery address.

    Warranty:

    Our products are warranted for 3 months against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker coloured sheepskin during first few wears. Lighter coloured sheepskin may pickup inks from clothing with which it comes in contact. This discolouration is not covered under the manufacturer's limited warranty.

    Sheepskin is a natural product which may have some variations in colour and texture. These characteristics may cause variations in the fit and wear of some sheepskin products. These irregularities and variations are not covered under the manufacturer's limited warranty.

      Drop Us A Line

      We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

      Thanks for contacting us. We'll get back to you as soon as possible.

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      Wide-Fit
      • Wide-fit shoes are designed with a larger amount of available room for the foot, meaning they are more roomy and comfy than the regular fit or narrow fit shoes. Wide-fit shoes incorporate a wider tread on the sole of the shoe and a deeper toe box, and that makes this fit style the most suited to people who may be experiencing some form of foot problems such as corns, calluses, ingrown toenails, etc. They are also great for those who desire some extra level of comfort and relief when they have their shoes on.

      Regular-Fit
      • Regular-Fit shoes are typically the most comfortable. Most shoes will fit medium feet just fine as that is the standard that manufacturers work with. They provide the most comfort without compromising on style.

      Narrow-Fit
      • Narrow-fit shoes provide the extra fitting for persons with slender feet. They are primarily designed to be 1/4 inch narrower than regular shoes, and 1/2 inch narrow than wide shoes, providing extra support, comfort and ease of wear. Narrow-fit shoes eliminate the spaces on the side of your feet with regular shoes and the discomfort of not finding your size.

      FAQ

      What’s the best shoe fit for me?

      The best shoe fit is highly dependent on your feet size and the how your feet fit into shoes. If your feet feels constrained even when you wear shoe sizes that matches the length of your feet, you may require wide-fit shoes. So also, if you find shoe sizes that fit the length of your feet, but leave spaces on the sides of your feet, you likely have narrow-width feet.

      In both cases, we have specially tailored shoe sizes for all fits. You would find that all our shoes are super comfortable and orthotic friendly.

       

       

       Standard
      • Standard sole with SHORE A hardness value between 70-80. These soles are rigid, great for shoe designs that require good grips in harsh weather. Leather soles can also be used in dress shoes or shoes for formal occasions.
      Flexible
      • Flexible polyurethane sole with SHORE A hardness value of between 40-70 are about perfect for most occasions. These are the standards for casual shoes as you would find these soles in most casual shoes like sneakers. The flexible soles are resilient with good ground grip, and flexible with good grounds insulation and shock-absorbing properties.
      Ultra Flexible
      • Ultra-Flexible soles with SHORE A hardness value of between 10-40, are soft and super flexible. They are the perfect soles for running shoes and shoes for activities that require high propulsive abilities.



      FAQ

      Are softer soled shoes really all that comfortable?

      No. While you might think so at first, most podiatrists disagree. Podiatrists are of the opinion that most soft soles can do more harm than good. Shoes shouldn't be too soft! Shoes with too soft of a sole lack support, rebound, and stability, which can lead to foot injuries. Shoes with much firmer soles provide most of the support your feet needs.

      What Sole types are used in your shoes?

      While the sole type may vary due to supply, our shoes are designed with you, the consumer in mind. So, we make shoes to suit all needs with different sole types. But, with each sole type, there is a rigorous testing process under different conditions to ensure our shoes are safe and comfortable for every use.

      Rigid or Flexible Sole, which works best?

      Shoes are often designed for specific uses except where explicitly noted, and soles too. While rigid soles offer some form of stability, they do not offer the propulsive abilities of flexible soles. The choice of rigid or flexible soles lies with preference and in some cases how the shoe is intended to be used.