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    SPRING SUMMER 2010/11 IN STORE NOW

    Posted by WESLEY YANG

    SPRING SUMMER 2010/11 IN STORE NOW

    Posted on October 6, 2010  People always ask our staff members “what do you sell in Summer?”Well – if you visit our stores now – you will see!Great job with the posters Alex!

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    Baby Uggs – Flashback!

    Posted by WESLEY YANG

    Baby Uggs – Flashback!

    Posted on October 6, 2010 Uggs have been around in Australia for decades ….here is the proof  –  one of our staff members found this photo in the dusty family photo albums .  

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    Gloves In-Store Now x The Ugg Shop Melbourne

    Posted by WESLEY YANG

    Gloves In-Store Now x The Ugg Shop Melbourne

    Posted on October 27, 2010  soft as butter! chestnut – chocolate and black gloves in store now! Enjoylove ya work Rena!

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    The Ugg Shop Melbourne – Window Pics

    Posted by WESLEY YANG

    The Ugg Shop Melbourne – Window Pics

    Posted on October 30, 2010 1We have been working hard (actually Jeremy our VM guy has) on our windows displays. Here are a few pics from our last couple of displays….great job Jeremy.

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    Beggar Man Thief Shoe Shop!

    Posted by WESLEY YANG

    Beggar Man Thief Shoe Shop!

    Posted on December 7, 2010 Get down to Beggar Man Thief in South Melbourne, a new store that is without a doubt selling some of the best shoes available in Melbourne.

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    Award Winning Staff

    Posted by WESLEY YANG

    Award Winning Staff

    Posted on December 17, 2010    Ok, so it wasn’t an award to do with anything Ugg related… but we are extremely proud.   Our very own talented Jemima, who spends most of her time helping people to treat their feet to the wooly delights of an Urban Ugg Boot, has managed to score herself the Best Supporting Actress award for her performance in “The 25th Annual Putnam County Spelling Bee” at the recent Gippsland Theatre Awards.  Good one, Jem! Why not come and visit Jemima at the Ugg Shop?  Mention the Blog and you’ll get a free dance with every purchase over $100 (...

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    Its crowded in here!

    Posted by WESLEY YANG

    Its crowded in here!

    Posted on December 30, 2010 We don’t discount our stock  – but we did have few discontinued items on sale on Boxing Day. Lets say they sold very quickly!

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    Happy Holidays and an UGGy New Year!

    Posted by WESLEY YANG

    Happy Holidays and an UGGy New Year!

    Posted on January 9, 2011   Well here we are in 2011!  The holidays are winding up and everyone is slowly but surely getting back into the swing of things.  But, of course, we never really stopped at the Ugg Shop and we were giving a lot of “Santa’s Helpers” a hand in getting the perfect gifts for family and friends.  Many of those gifts went overseas to our freezing loved ones in the UK and Europe because while we’re slip slop slapping they’re sticking carrot noses in their snowmen.  Just so you know, Urban Uggs are the best gifts for those friends in...

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    UGG, Set, Match!

    Posted by WESLEY YANG

    UGG, Set, Match!

    Posted on January 12, 2011  Known for a keen sense of fashion (oh… and a bit of tennis) the Williams sisters are Ugg lovers from way back.  In fact they love to pop in and visit their favorite Urban Ugg staff member Kristiana at the UGG Shop when ever they come to Melbourne. Kristiana scored a special momento of the occasion which she will happily share with the world.

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    Burnie Baby, Burnie!

    Posted by WESLEY YANG

    Burnie Baby, Burnie!

    Posted on February 3, 2011    There’s a new addition to the Flocks Family – the Burnie Boot!  This stylish and sturdy shoe proves that you can have fashion and comfort at the same time.  It’s available in our 3 most popular colours so pop in to The Ugg Shop to try on your own little slice of style heaven.  

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    From Sheepskin to Oilskin – We’ve got you covered!

    Posted by WESLEY YANG

    From Sheepskin to Oilskin – We’ve got you covered!

    Posted on February 15, 2011   New to the Ugg Shop are these gorgeous and ever-so-pratical oilskin jackets from Aussies Burke & Wills. We love our Aussie made products and are very happy to help our customers stay dry in the very unpredictable Melbourne weather.  Burke & Wills oilskin fabric is Australian made, 100% natural cotton coated with a special blend of oils and natural waxes, ensuring it is repellent to wind and rain. Available in 2 great styles in The Ugg Shop now.

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    Have you any wool?

    Posted by WESLEY YANG

    Have you any wool?

    Posted on March 9, 2011  The grey days of winter are just around the corner for us here in Melbourne but the newest arrivals at the Ugg Shop are these cuddly grey scarves made of a premium wool blend that is sure to keep us all toasty warm.  So don’t let winter give you the blues… get the greys instead!

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    SHIPPING

    For a limited time only, we offer - Standard Free Shipping for all orders within Australia.

    The majority of orders are dispatched within 1-2 business days.
    If you live in Australian metropolitan areas the transit time is 1-3 business days after dispatch.
    If you live in Australian rural areas the transit time is 3-5 business days after dispatch.

    COVID-19 UPDATE:
    Due to the current circumstances, there might be additional delays of up to 4-5 business days. There are delivery delays at present by Australia Post which are due to the current situation and increased volume. We appreciate your patience and understanding.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    All enquiries regarding the exchange of online items must be made within 30 days of purchase.

    Items must be returned in original condition i.e. no indication of being worn, tags attached, and in original packaging.

    Please note that we are not responsible for return postage costs.

    WE DO NOT PROVIDE REFUNDS FOR CHANGE OF MIND

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    Size Chart

    Delivery

    • We offer free standard shipping Australia-wide for orders over $100. 
    • The majority of orders are dispatched within 1-2 business days.
    • For Australian metropolitan areas, it requires 1-3 business days for delivery. For Australian rural areas, it requires 3-5 business days.

    • Delivery delays may be experienced for some items travelling to WA, SA and NT from the east coast of Australia, as recent extreme weather events have impacted the Sydney to Perth and Melbourne to Adelaide/Perth rail routes. We highly recommend our customers to opt-in Express Post. 

    No Risk 30 Day Return, Refund And Exchange

    It is very important to us that every customer has a pleasant shopping experience at The UGG Shop. If you would like to return your purchases, please contact our helpful Customer Service team at support@theuggshop.com.au to get the return approval within 30 days of your purchase. Please kindly provide us your order number and other purchase information in your email. You will then receive a confirmation email with your ticket number and instructions on how to return your purchased items.  (Please add our address to your contacts or keep an eye on your "junk mail" or "Spam" folders as our replies are often filtered.)

    NOTE:

    • The items must be returned within 30 days of purchase, must be unworn and unused with the original tags still attached.
    • If you would like to return your purchase because of size issue or you have changed your mind, the return postage will be at your cost. We will cover the shipping costs for the second delivery if the exchange is requested.
    • If we sent you a faulty or wrong item, we will provide you a return label for you to send it back.
    • Please make sure to include a note in the return parcel with your order number, name, requested service and delivery address.

    Warranty:

    Our products are warranted for 3 months against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker coloured sheepskin during first few wears. Lighter coloured sheepskin may pickup inks from clothing with which it comes in contact. This discolouration is not covered under the manufacturer's limited warranty.

    Sheepskin is a natural product which may have some variations in colour and texture. These characteristics may cause variations in the fit and wear of some sheepskin products. These irregularities and variations are not covered under the manufacturer's limited warranty.

      Drop Us A Line

      We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

      Thanks for contacting us. We'll get back to you as soon as possible.

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      Wide-Fit
      • Wide-fit shoes are designed with a larger amount of available room for the foot, meaning they are more roomy and comfy than the regular fit or narrow fit shoes. Wide-fit shoes incorporate a wider tread on the sole of the shoe and a deeper toe box, and that makes this fit style the most suited to people who may be experiencing some form of foot problems such as corns, calluses, ingrown toenails, etc. They are also great for those who desire some extra level of comfort and relief when they have their shoes on.

      Regular-Fit
      • Regular-Fit shoes are typically the most comfortable. Most shoes will fit medium feet just fine as that is the standard that manufacturers work with. They provide the most comfort without compromising on style.

      Narrow-Fit
      • Narrow-fit shoes provide the extra fitting for persons with slender feet. They are primarily designed to be 1/4 inch narrower than regular shoes, and 1/2 inch narrow than wide shoes, providing extra support, comfort and ease of wear. Narrow-fit shoes eliminate the spaces on the side of your feet with regular shoes and the discomfort of not finding your size.

      FAQ

      What’s the best shoe fit for me?

      The best shoe fit is highly dependent on your feet size and the how your feet fit into shoes. If your feet feels constrained even when you wear shoe sizes that matches the length of your feet, you may require wide-fit shoes. So also, if you find shoe sizes that fit the length of your feet, but leave spaces on the sides of your feet, you likely have narrow-width feet.

      In both cases, we have specially tailored shoe sizes for all fits. You would find that all our shoes are super comfortable and orthotic friendly.

       

       

       Standard
      • Standard sole with SHORE A hardness value between 70-80. These soles are rigid, great for shoe designs that require good grips in harsh weather. Leather soles can also be used in dress shoes or shoes for formal occasions.
      Flexible
      • Flexible polyurethane sole with SHORE A hardness value of between 40-70 are about perfect for most occasions. These are the standards for casual shoes as you would find these soles in most casual shoes like sneakers. The flexible soles are resilient with good ground grip, and flexible with good grounds insulation and shock-absorbing properties.
      Ultra Flexible
      • Ultra-Flexible soles with SHORE A hardness value of between 10-40, are soft and super flexible. They are the perfect soles for running shoes and shoes for activities that require high propulsive abilities.



      FAQ

      Are softer soled shoes really all that comfortable?

      No. While you might think so at first, most podiatrists disagree. Podiatrists are of the opinion that most soft soles can do more harm than good. Shoes shouldn't be too soft! Shoes with too soft of a sole lack support, rebound, and stability, which can lead to foot injuries. Shoes with much firmer soles provide most of the support your feet needs.

      What Sole types are used in your shoes?

      While the sole type may vary due to supply, our shoes are designed with you, the consumer in mind. So, we make shoes to suit all needs with different sole types. But, with each sole type, there is a rigorous testing process under different conditions to ensure our shoes are safe and comfortable for every use.

      Rigid or Flexible Sole, which works best?

      Shoes are often designed for specific uses except where explicitly noted, and soles too. While rigid soles offer some form of stability, they do not offer the propulsive abilities of flexible soles. The choice of rigid or flexible soles lies with preference and in some cases how the shoe is intended to be used.