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    Flock to the SALE

    Posted by WESLEY YANG

    Flock to the SALE

    Posted on June 5, 2012  It’s time to say farewell to our last season of Flocks.  To make some space for the exciting new range we’ve discounted our Flocks up to 30%.  They’re selling out fast so come in and get your tootsies toasted for the coming winter in our premium range of sheepskin footware.

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    The Ugg Shop – South Wharf Store Renewal

    Posted by WESLEY YANG

    The Ugg Shop – South Wharf Store Renewal

    Our South Wharf store had a bit of an extreme makeover when we changed stores over-night – literally.  Don’t worry, we’re only a little way away from where our old store was so you’ll be able to find us without even trying, and you will love the extra leg room (or foot room if you prefer).  Come in and enjoy the space, try a pair, and check out our great new look. Posted on June 28, 2012

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    Aussies Take Home Gold and Silver

    Posted by WESLEY YANG

    Aussies Take Home Gold and Silver

    Olympic fever has hit The Ugg Shop and now you can take home some gold and silver of your own with these great Silver and Gold Mid Ugg Boots.  It’s like walking on sunshine – a perfect antidote for these grey winter days.  Our Ugg shop team are becoming quite addicted to their glorious glow, as Colleen will tell you.  Try them on and you will definitely feel like a winner.   Posted on July 29, 2012

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    Our Warmest Winter Wishes

    Posted by WESLEY YANG

    Our Warmest Winter Wishes

    Posted on December 11, 2012 While we enjoy a warm Aussie Christmas we are fully aware that our friends around the world are sunggling up to log fires and building snow men.  It’s a great time for those going “home” to the winter’s chill to take some Ugg warmth with them.  Check out our range of sheepskin accessories to help keep your hands as warm as your heart.  

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    Slip Into Winter

    Posted by WESLEY YANG

    Slip Into Winter

    Posted on February 11, 2013   The summer days are slowly fading here in Melbourne, so it’s time for the locals to prepare for winter. Squirrels collect acorns and Melbournians collect Uggs. Can’t you just imagine slipping into an Aussie Made slipper or snuggling into a sheepskin? Imagine no more… we’re ready for winter and for you.

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    Choo versus YOU

    Posted by WESLEY YANG

    Choo versus YOU

    Posted on March 9, 2013   Some people get fancy schmancy big name designers to design their Ugg Boots, but who knows what you want better than you? That’s why here at The Ugg Shop you can design your own! Choose the Tall or Mid Classic style and then you can mix and match the colours in each panel as well as the binding and the sole. Be as cautious or as crazy as you like… it’s all up to you. Pop into our stores at QV or Flinders Street to try your hand at becoming the next famous Ugg designer.

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    Short Boots for a very short time!

    Posted by WESLEY YANG

    Short Boots for a very short time!

    Posted on April 9, 2013   Check out these Limited Edition Bucklet boots in perforated suede. A beautiful violet and the barest hint of green are great fashion colours for the coming season and, as always, they are proudly Made in Australia. But once they’re gone they’re gone for good…

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    QV’s got a lot of front.

    Posted by WESLEY YANG

    QV’s got a lot of front.

    Posted on April 24, 2013   The window at the QV store has just had a makeover. Come and see our great new wooden feature and try a pair of boots while you’re here.

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    Chadstone Store Now Open

    Posted by WESLEY YANG

    Chadstone Store Now Open

    Posted on May 13, 2013     Come visit us in our beautiful new store in Chadstone, the biggest shopping centre in the Southern Hemisphere. Chadstone has long been known as the Fashion Capital, and now The Ugg Shop has taken its rightful place amongst the fashion elite.

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    Winter Wonderland at QV Lodge

    Posted by WESLEY YANG

    Winter Wonderland at QV Lodge

    Posted on June 5, 2013     Come visit Hotham Lodge at QV – a heated cabin in the heart of the city.  It’s a great place to wear your Uggs.  It’s also a great place to taste some free delights from QV’s amazing restaurants and bars.  Open until June 30th.

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    Looking for Berry’d Treasure?

    Posted by WESLEY YANG

    Looking for Berry’d Treasure?

    The treasure map leads right to The Ugg Shop where we have the great Mid Stud boot in both Berry and Black. A great look with denim this spring.

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    Wrap this Christmas up in a Bow

    Posted by WESLEY YANG

    Wrap this Christmas up in a Bow

    Posted on November 19, 2013   The Bow Boot has arrived at the Ugg Shop, just in time for Christmas. Available in Chocolate and Chestnut – just perfect for the festive season.

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    SHIPPING

    For a limited time only, we offer - Standard Free Shipping for all orders within Australia.

    The majority of orders are dispatched within 1-2 business days.
    If you live in Australian metropolitan areas the transit time is 1-3 business days after dispatch.
    If you live in Australian rural areas the transit time is 3-5 business days after dispatch.

    COVID-19 UPDATE:
    Due to the current circumstances, there might be additional delays of up to 4-5 business days. There are delivery delays at present by Australia Post which are due to the current situation and increased volume. We appreciate your patience and understanding.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    All enquiries regarding the exchange of online items must be made within 30 days of purchase.

    Items must be returned in original condition i.e. no indication of being worn, tags attached, and in original packaging.

    Please note that we are not responsible for return postage costs.

    WE DO NOT PROVIDE REFUNDS FOR CHANGE OF MIND

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    Size Chart

    Delivery

    • We offer free standard shipping Australia-wide for orders over $100. 
    • The majority of orders are dispatched within 1-2 business days.
    • For Australian metropolitan areas, it requires 1-3 business days for delivery. For Australian rural areas, it requires 3-5 business days.

    • Delivery delays may be experienced for some items travelling to WA, SA and NT from the east coast of Australia, as recent extreme weather events have impacted the Sydney to Perth and Melbourne to Adelaide/Perth rail routes. We highly recommend our customers to opt-in Express Post. 

    No Risk 30 Day Return, Refund And Exchange

    It is very important to us that every customer has a pleasant shopping experience at The UGG Shop. If you would like to return your purchases, please contact our helpful Customer Service team at support@theuggshop.com.au to get the return approval within 30 days of your purchase. Please kindly provide us your order number and other purchase information in your email. You will then receive a confirmation email with your ticket number and instructions on how to return your purchased items.  (Please add our address to your contacts or keep an eye on your "junk mail" or "Spam" folders as our replies are often filtered.)

    NOTE:

    • The items must be returned within 30 days of purchase, must be unworn and unused with the original tags still attached.
    • If you would like to return your purchase because of size issue or you have changed your mind, the return postage will be at your cost. We will cover the shipping costs for the second delivery if the exchange is requested.
    • If we sent you a faulty or wrong item, we will provide you a return label for you to send it back.
    • Please make sure to include a note in the return parcel with your order number, name, requested service and delivery address.

    Warranty:

    Our products are warranted for 3 months against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker coloured sheepskin during first few wears. Lighter coloured sheepskin may pickup inks from clothing with which it comes in contact. This discolouration is not covered under the manufacturer's limited warranty.

    Sheepskin is a natural product which may have some variations in colour and texture. These characteristics may cause variations in the fit and wear of some sheepskin products. These irregularities and variations are not covered under the manufacturer's limited warranty.

      Drop Us A Line

      We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

      Thanks for contacting us. We'll get back to you as soon as possible.

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      Wide-Fit
      • Wide-fit shoes are designed with a larger amount of available room for the foot, meaning they are more roomy and comfy than the regular fit or narrow fit shoes. Wide-fit shoes incorporate a wider tread on the sole of the shoe and a deeper toe box, and that makes this fit style the most suited to people who may be experiencing some form of foot problems such as corns, calluses, ingrown toenails, etc. They are also great for those who desire some extra level of comfort and relief when they have their shoes on.

      Regular-Fit
      • Regular-Fit shoes are typically the most comfortable. Most shoes will fit medium feet just fine as that is the standard that manufacturers work with. They provide the most comfort without compromising on style.

      Narrow-Fit
      • Narrow-fit shoes provide the extra fitting for persons with slender feet. They are primarily designed to be 1/4 inch narrower than regular shoes, and 1/2 inch narrow than wide shoes, providing extra support, comfort and ease of wear. Narrow-fit shoes eliminate the spaces on the side of your feet with regular shoes and the discomfort of not finding your size.

      FAQ

      What’s the best shoe fit for me?

      The best shoe fit is highly dependent on your feet size and the how your feet fit into shoes. If your feet feels constrained even when you wear shoe sizes that matches the length of your feet, you may require wide-fit shoes. So also, if you find shoe sizes that fit the length of your feet, but leave spaces on the sides of your feet, you likely have narrow-width feet.

      In both cases, we have specially tailored shoe sizes for all fits. You would find that all our shoes are super comfortable and orthotic friendly.

       

       

       Standard
      • Standard sole with SHORE A hardness value between 70-80. These soles are rigid, great for shoe designs that require good grips in harsh weather. Leather soles can also be used in dress shoes or shoes for formal occasions.
      Flexible
      • Flexible polyurethane sole with SHORE A hardness value of between 40-70 are about perfect for most occasions. These are the standards for casual shoes as you would find these soles in most casual shoes like sneakers. The flexible soles are resilient with good ground grip, and flexible with good grounds insulation and shock-absorbing properties.
      Ultra Flexible
      • Ultra-Flexible soles with SHORE A hardness value of between 10-40, are soft and super flexible. They are the perfect soles for running shoes and shoes for activities that require high propulsive abilities.



      FAQ

      Are softer soled shoes really all that comfortable?

      No. While you might think so at first, most podiatrists disagree. Podiatrists are of the opinion that most soft soles can do more harm than good. Shoes shouldn't be too soft! Shoes with too soft of a sole lack support, rebound, and stability, which can lead to foot injuries. Shoes with much firmer soles provide most of the support your feet needs.

      What Sole types are used in your shoes?

      While the sole type may vary due to supply, our shoes are designed with you, the consumer in mind. So, we make shoes to suit all needs with different sole types. But, with each sole type, there is a rigorous testing process under different conditions to ensure our shoes are safe and comfortable for every use.

      Rigid or Flexible Sole, which works best?

      Shoes are often designed for specific uses except where explicitly noted, and soles too. While rigid soles offer some form of stability, they do not offer the propulsive abilities of flexible soles. The choice of rigid or flexible soles lies with preference and in some cases how the shoe is intended to be used.